FAQ

What methods of payment do you accept?

We gladly accept Mastercard, Visa, Discover, American Express, PayPal, Apple Pay, Google Pay, Shopify Pay, JCB and Diners Club.

 

Will my order be charged sales tax?

If your order is being shipped to an address in the state of Maryland, there will be 6% sales tax applied to the order. Maryland, POW/MIA, and United States flags are exempt from sales tax. If you have a Maryland Tax Exempt #, please call us and we can process your order without tax.

 

What is your return policy?

You can view our return policy here.

 

What is the cost of shipping?

You can view our shipping policy here.

 

I have a question; how can I contact you?

You can reach us via email at customerservice@flagsonline.com or over the phone at 1-800-750-FLAG (3524) from 9 AM to 6 PM ET Monday through Friday and 9 AM-1 PM on Saturday. We are closed on Sundays.